Frequently Asked Questions
What does Weston Art & Laser create?
We create personalized laser-engraved gifts and keepsakes, including crystal portraits, pet memorials, remembrance gifts, wedding and anniversary keepsakes, corporate gifts, and items from our Artisan Collection.
How are images engraved inside crystal?
A laser creates tiny points within the crystal that come together to form your image or design. The engraving is inside the crystal, leaving the outside surface smooth.
How do I order a personalized keepsake?d?
Choose your product, upload your photo, and enter the personalization requested on the product page. Double-check names, dates, and spelling before completing your order.
What kind of photo works best?
Choose a clear, well-lit photo with the subject in focus. Original photo files generally provide better detail than screenshots or images downloaded from social media. Avoid blurry, heavily filtered, or very dark photos.
Does my photo need a plain background?
No. We can remove the background to help your subject stand out.
Can you use an older photograph?
Older photographs may work if the subject and important details are visible. A clear scan is usually better than taking a picture of the printed photo. Contact us if you are unsure whether your image is suitable.
Can I include more than one person or pet?
The number of subjects depends on the product’s size and shape. Larger designs allow more room for multiple subjects. Contact us before ordering if you need help choosing a size.
Can I add a name, date, or personal message?uismod?
Yes. Personalized products can include text where space allows. Short messages usually provide the best readability, especially on smaller pieces.
Do you make pet memorials?
Yes. We create personalized pet memorials featuring a beloved pet’s photo, name, dates, or a short message—a meaningful way to remember a special companion.
Do you create keepsakes in memory of a loved one?
Yes. Our A Life Remembered collection offers personalized keepsakes to honor loved ones and preserve treasured memories.
Can you engrave homes, classic cars, or other meaningful subjects?
Yes. A favorite home, classic car, or other meaningful subject can become a personalized keepsake. Send us your image and idea so we can help determine the best approach.
Do you offer corporate gifts and awards?
Yes. We create personalized gifts for employee recognition, retirement, client appreciation, business milestones, and other occasions. Contact us to discuss your logo, wording, quantities, and deadline.
What is the Artisan Collection?
Our Artisan Collection features finished designs and ready-to-ship pieces. It is a great place to find a distinctive gift without starting a custom design.
Is a lighted base included with every crystal?
Please check the individual product listing to see whether a lighted base is included or available separately. A lighted base helps highlight the engraved details.
What sizes are available?
Sizes vary by product. Check the dimensions on each listing before ordering. For reference, a 50 × 50 × 80 mm crystal measures approximately 1.97 × 1.97 × 3.15 inches.
How long will my order take?
Timing depends on the product, personalization, and current workload. Contact us before ordering if you need your keepsake for a particular date.
How should I care for my crystal keepsake?
Wipe it gently with a soft, lint-free cloth. Avoid abrasive cleaners and rough materials that could scratch the surface. Keep electrical lighted bases dry
What happens to the photo I upload?
Your photo is used to prepare your personalized product. Uploaded photos are deleted after your product has been delivered.
How can I contact Weston Art & Laser?
Call 816-659-3098 or email info@westonartandlaser.com for help with photos, product selection, or a custom request.
